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  1. Santander Cycles Leicester
  2. FAQ
  3. Using the e-bikes

Using the e-bikes

  • What do I do if my bike is showing an error when docked?
  • What is a ‘trip’?
  • How do I unlock a bike?
  • How do I use the e-bike?
  • Can I hire multiple e-bikes with one account?
  • How do I end my trip?
  • What do I do if I have returned my e-bike but the trip is still showing as ‘open’?
  • Can I stop between stations?
  • What do I do if the bike runs out of charge while I am using it?
  • How are the e-bikes charged?
  • What’s the top speed of the e-bikes?
  • Are the e-bikes tracked?
  • Are the e-bikes available 24/7?
  • Can I ride the bikes on pavements?
  • How to solve GPS issues to open a trip?
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