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Santander Cycles Leicester
FAQ
Pricing / Payments

Articles in this section

What is a plan?
How do I buy a plan?
Why do I need to enter my payment method details before opening a trip?
Can I buy a plan in cash?
How do I delete one of my payment methods (credit cards)?
How do I deactivate my account?
How can I reactivate a plan again after deleting all my payment methods?
I am not able to cancel my plan
Can I have more than one payment method linked to my Santander Cycles Leicester account?
How can I request a refund?

What is a plan?

Zara

26 August 2021 16:06

A plan is simply the pricing option that you choose for using the e-bike scheme.

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How do I buy a plan?
What is a ‘trip’?
Can I buy a plan in cash?
How can I request a refund?
What should I do if I have not received my validation email?

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