You can unsubscribe from all marketing and commercial communications from any email you receive - there is an unsubscribe link contained within the emails you receive.


You can also unsubscribe from emails from the My Account section (available both in the app and the website). 


Log-in to the Ride On UK app:

1) Click on the User Icon in the top left hand corner

2) My Account

3) Personal Profile

4) Scroll down to the foot of the page

5) Checkbox above the "Accept" button - "I accept to receiving information about Ride On products and services"


One this has been done, you will be removed from our list and you will no longer receive commercial and marketing emails, such as surveys and information about app updates. 


Please note: you will not be able to unsubscribe from operational communications as Ride On has an obligation to inform users about any service updates, essential maintenance, service operation alerts and any other relevant change that affects your experience using our e-bikes.